Public Area Attendant (Full Time) - The Ben Hotel
About the role
At The Ben, West Palm Beach, every corner tells a story, and every guest interaction creates a memorable experience. Inspired by the legacy of Byrd "Birdie" Dewey and her iconic Ben Trovato estate, our Autograph Collection hotel blends modern luxury with creativity, sophistication, and a spirit of individuality that feels Exactly Like Nothing Else. Perched along the Intracoastal Waterway in the heart of downtown West Palm Beach, The Ben is more than a destination, it's a place where exceptional hospitality comes to life. As a Public Area Attendant, you play an essential role in creating the captivating first impressions and immaculate spaces that define our hotel. Your attention to detail, proactive care, and pride in your work ensure that our lobby, lounges, corridors, and public spaces remain welcoming, pristine, and impeccably maintained at all times. This role is about more than maintaining public spaces. It's about creating an atmosphere where guests and team members alike feel inspired, comfortable, and cared for. From upholding the highest standards of cleanliness and presentation to thoughtfully managing high-traffic areas and assisting guests with a warm smile, you’ll help deliver the elevated service our property is known for. Every space you care for reflects The Ben's commitment to luxury, quality, and unforgettable hospitality.
Responsibilities
- Maintains parking lot and public space cleanliness.
- Complete daily, weekly and quarterly cleaning checklists.
- Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and window frames.
- Vacuum and spot clean carpeting, upholstery and drapery.
- Remove any gums from surfaces.
- Clean and shine all glass and metal surfaces.
- Empty all materials from trash receptacles and polish.
- Replace trash bags if used.
- Remove trash to dumpster.
- Clean offices as assigned.
- Clean public restrooms and stock with supplies.
- Clean public and service elevators (inside and out).