Public Affairs Manager

About the role

The Fremont Fire Department is recruiting for the position of Public Affairs Manager. Serving a diverse and dynamic community in the heart of the Bay Area, the Department values innovation, professionalism, and strong partnerships both within the organization and throughout the community.

Responsibilities

• Serving as the Department’s Public Information Officer (PIO) and primary media contact
• Developing and managing public education, outreach, preparedness, and engagement programs
• Writing and producing press releases, presentations, newsletters, public service announcements, briefing materials, and other communications
• Maintaining the City's website, social media and technological outreach systems for content and design, insuring accuracy, consistency and quality
• Overseeing and enforcing city ordinances, permits, and programs including but not limited to Film Office, Special Event Street Light Banner program, High Impact Special Events, Places of Entertainment License program, Alarm Permits, Parking Citations, Administrative Remedy program, Emergency Preparedness Initiatives, Alerting and Notification Systems Outreach, Fire Prevention Week, Fire Public Education, recruitment initiatives, volunteer coordination/outreach, and other special events or programs related to selected public safety activities
• Collaborating with department command staff and other city departments as it relates to community events, problems, or nuisance issues
• Serving as the Public Safety Public Information Officer, which is the primary contact for information from the public and the media
• Responding to field command posts or other special events outside of normal working hours to serve as Public Information Officer
• Researching and responding to public inquiries regarding public safety matters
• Compiling and analyzing data in order to assess cost, operational feasibility and other aspects of the Department's community engagement programs
• Preparing complete, concise, and accurate staff reports for command staff and City Council regarding matters related to the community engagement
• Directing, training, and supervising professional and technical staff within the Community Engagement Unit

Requirements

This is not a traditional communications role. The ideal candidate is equal parts strategist, communicator, collaborator, and problem-solver; someone who can move seamlessly between executive briefings, community outreach events, emergency response communications, and operational coordination. We’re Looking For Someone Who Thrives in a fast-paced public safety environment

Qualifications

• Knowledge of principles of program management, state and local laws and ordinances as it relates to assigned duties, principles and practices of communications and public information techniques through different mediums, including print, Internet, television, and PowerPoint, writing and editing techniques for a variety of audiences, typical City services, structure and programs, working with graphic design software, research and problem solving techniques
• Skills in preparing clear, concise and complete analysis, proposals, reports and other written materials, maintaining accurate records and meeting critical deadlines, researching and analyzing complex problems, evaluating varied information and data, either in statistical or narrative form, and exercising sound judgment within established guidelines, communicating effectively with other professionals and members of the public, establishing and maintaining effective working relationships, and working collaboratively with diverse individuals and groups, demonstrated working knowledge of common office software such as Microsoft Office Suite, and acquire skill in utilizing specialized automated systems

Skills

• Politically savvy and exercises sound judgment under pressure
• Builds strong relationships across divisions, departments, and community groups
• Understands the importance of consistent, accurate, and timely messaging during emergencies and critical incidents
• Comfortable preparing messaging, briefing materials, and communication strategies for executive leadership and elected officials
• Confidently and professionally respond to media inquiries and serve as a trusted public information resource

Benefits

Not specified

Pay

Not specified

Schedule

Not specified