PT Support Associate

About the role

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

Responsibilities

• Act as greeter, runner, cashier, and phone contact
• Understand and execute operational policies and procedures
• Pack/unpack shipments and organize the stock room to support product flow and smooth store operations
• Support both front-of-house and back-of-house operations in a fast-paced environment

Requirements

• One-to-two years of experience in a high-volume, customer-driven retail environment
• Stock-related experience a plus
• Open availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts
• Occasional overnight travel may be required
• Ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods

Why you’ll want to join

Our Retail Teams are known for making every customer feel welcome and creating memorable experiences. They help grow our business every day. Store teams are encouraged to think like entrepreneurs and experiment with innovative ideas that drive retail excellence.

How we work together

• Adaptable: We change before we have to
• Entrepreneurial: We own it
• Collaborative: There’s no “I” in Tory
• Client & Brand Focused: We put ourselves in Tory’s shoes
• Live the Values: We show up for each other
• Functional Expertise: We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.