PT Sales Supervisor - Frescobol Carioca

About the role

We are seeking a passionate and driven Sales Supervisor for our FRESCOBOL CARIOCA boutique in SOHO. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand.

Responsibilities

• Work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards.
• Guide and motivate your team to achieve both individual and organizational goals.
• Oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store.
• Contribute to market and brand initiatives such as promotional events, activations, and store openings.
• Leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations.
• Manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure.

Requirements

• Must be 18 years of age or older.
• Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
• Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.

Qualifications

• People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.
• Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and under pressure.
• Experience with retail operations and customer service.
• Knowledge of retail technologies such as Shopify, Endear, and Slack.

Benefits

Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Hourly pay range: X to X.

Pay

X to X per hour.

Schedule

Part-time position available.