PT Sales Associate

About the role

Lovesac is a fast-growing, design‑driven furniture brand on a mission to help people live more comfortably. We create innovative, adaptable furniture, like our iconic Sacs and endlessly customizable Sactionals, that’s built to evolve with our customers’ lives. Washable, reconfigurable, and here for life, our products deliver Total Comfort™ without compromising on style or sustainability. We’re ambitious, human‑centered, and driven to win the right way—what we call Top Ambition—while leading with care, empathy, and purpose—because Love Matters.

Responsibilities

• Greet clients with energy and optimism, actively selling while executing the Lovesac selling process, maintaining a strong personal quote pipeline, and consistently following up to drive conversion.
• Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy, while embracing change and new opportunities.
• Own your customer journey end‑to‑end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
• Demonstrate strong product knowledge while creating a fun, engaging experience—delivering compelling brand tours, meaningful education, and confidently closing sales.
• Take ownership of your performance, operating with confidence, strong decision‑making, and disciplined execution to consistently meet and exceed sales goals and KPIs.
• Represent Lovesac’s values by contributing to an inclusive, respectful environment for all customers and teammates where belonging is real, diverse perspectives are valued, and everyone can do their best work.
• Show up with accountability, flexibility, and a willingness to learn, grow, and take feedback.
• Build authentic relationships through genuine connections and everyday interactions that strengthen brand awareness.
• Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive efficient, customer‑focused execution.
• Deliver on brand standards, safety, and policies in a way that feels approachable and customer‑first, while contributing to a positive team environment and protecting the business.
• Stay curious and flexible, taking on additional priorities and special projects to keep the store, team, and brand continuing to grow.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail or customer service role.
• Must regularly work during high‑traffic and peak selling periods, including weekends, holidays, and nights.
• Able to effectively utilize technology for sales and