PT Sales Associate

Duties/Responsibilities

• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Affords assistance in the location, availability and selection of merchandise.
• Utilizes basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Affords support for daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.

Requirements

• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.

Qualifications

• Must be able to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to maintain regular and timely attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to remain in a stationary position for up to 8 hours per day.
• Must be able to constantly operate a computer, other office equipment and look at a monitor for up to 8 hours per day.
• Must be able to clearly and accurately communicate and exchange information verbally, in writing, or through other means in person, telephonically, or through virtual communication methods.
• Must be able to reach at or below shoulder level.
• Must be able to carry equipment, move boxes/samples, etc.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Positive attitude and service mentality.
• Customer service experience.
• Basic selling techniques.
• Knowledge of current sales, promotions, and brand initiatives.

Benefits

For Stores & Distribution Centers: Bend, lift, open and move product and fixtures up to 50 lbs., as needed.

Information regarding the benefits for this position can be found here: https://sparcbenefits.com/Candidate-Benefits-Highlights