PT Sales Assistant - Rosenberg

Sales

• Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
• Unlock the model(s) in the morning, turn off exterior lights, check the radio station for appropriate music and volume, visually inspect the interior and exterior of the model(s) for cleanliness, order light bulbs, and report any and all deficiencies to the Construction Manager for correction or repair.
• Maintain the cleanliness of the model and completed inventory which may include vacuuming floors; wiping down countertops; empting trash cans; general light duty cleaning between the times that the cleaning service does a full clean, especially on Mondays or after heavy customer traffic.
• Consistently follow up and monitor the model(s) and completed inventory throughout the day for any of the above-mentioned concerns, as well as unlock all spec-home inventory and put up “open” signs as required.
• Adhere to all safety program requirements at all times.

Presentation

• Understand and adhere to Company policies and procedures, Core Values and Guiding Principles.
• Follow the Company’s business dress code and grooming practices, and appear professional at all times.
• Possess good work habits and be adaptable to the situation at hand.

Greeting

• Meet and greet all incoming customers promptly, obtain a registration card for each prospective homebuyer, and attempt to set up a follow up appointment for the Sales Counselor.
• Absorb each potential customer as comfortably as possible.
• Assist the Sales Counselor in effectively communicating all helpful and pertinent information to the customer, as well as retrieve the appropriate information for the Sales Counselor/Sales Associate to follow-up appropriately and professionally.

Knowledge/Real Estate License

• Have a good understanding of the Company’s product, and be able to answer questions pertaining to the building process, area schools, financing, shopping, parks and playgrounds, buyer profile for community and any other pertinent information about the surrounding community.
• Have a strong knowledge of the plan mix for the community program outline.

Inventory

• Be familiar with all community spec-home inventory, standard specifications, options and upgrades, current stage of construction and possible completion month.
• Prepare a start memo with completed interior design work so a spec start can occur in a timely fashion.
• Be familiar with all build-to-suit clients, their plans and the progress of their homes.
• Show inventory homes to prospective buyers.

Clerical

• Help maintain an adequate supply of all marketing materials and office supplies.
• Help maintain current house files.
• Help maintain accurate spec inventory in the MLS system, web page and other inventory outlets.
• Help the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate home office, Construction Managers, designers or loan officers prior to each Monday morning.

Builder Support

• Help support the construction team by typing letters, making copies, reproducing house files to send to the appropriate home office, faxing information, etc. when all sales office duties have been completed.
• Contact buyers and vendors to assist with appointments during the building process, on an as needed basis.

Home Closing Objectives

• Help the Sales Counselor prepare an accurate Closing Objectives report and provide copies to all participants in the weekly subdivision sales/construction meeting.
• Assist in coordinating closings. This includes scheduling closing times with the Title Company, realtors, construction staff, etc. and ensuring all necessary paperwork is complete and on time.

Marketing Support

• Be available from time-to-time to work at Realtor functions, luncheons, community grand openings, etc.
• Help the Sales Counselor market the subdivision and generate traffic through approved methods.

Architecture

• Have a “lot fit” book available for all lots and plans on the subdivision program outline and inventory homes.
• Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.

Closing

• Closing the model(s) at the applicable closing time, turning on all exterior lights, visually inspecting the interior of the model(s) for deficiencies, check all window latches for security, arm the security system and lock all the doors.
• Take down “open” signs as required.

Qualifications

• High School Diploma required.
• Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
• Excellent communicator (oral and written) including desire to ask questions and learn from others.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
• Reliable, clean transportation required.

Benefits

• Employee Owned.
• Customer Focused.