PT Sales Ambassador

About the role

Ralph Lauren Corporation is seeking dynamic and passionate individuals to join our Sales Ambassador team. As a Sales Ambassador, you will be responsible for curating exceptional lifestyle experiences for our clients, leveraging your expertise to nurture lasting personal connections and exceed sales goals.

Responsibilities

• Understand customer needs and showcase detailed product knowledge
• Offer personalized and thoughtful styling recommendations
• Strategize personal business growth to boost individual productivity
• Support team in achieving monthly, quarterly, and annual sales plans
• Collaborate with the team to uphold standards of excellence across all touchpoints
• Develop genuine connections with customers and advise them on product recommendations
• Meet or exceed individual Key Performance Indicators (KPIs)
• Adapt and showcase product differently based on customer needs
• Balance tasks while prioritizing the Ralph Lauren experience
• Provide necessary feedback to Management on category opportunities or needs
• Maintain store visual standards and use visual techniques and company guidelines
• Engage in networking and sourcing talent to support the store and team

Requirements

• Salary range: $15 - $21.13 hourly
• Sales experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office
• Ability to lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business
• Build and maintain positive working relationships with customers, management, and co-workers
• Experience selling to customers using digital tools preferred

Qualifications

Preferred qualifications include:

• Experience in a high-volume or high-profile specialty environment
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Passion for fashion and customer service

Skills

• Customer service skills
• Product knowledge
• Communication skills
• Teamwork and collaboration
• Flexibility and adaptability

Benefits

At Ralph Lauren, we offer a competitive benefits package including health insurance, retirement savings options, and paid time off.

Pay

$15 - $21.13 hourly

Schedule

Flexible schedule to meet the needs of the business, which may include day, evening, and weekend shifts.