PT Sales Ambassador

About the role

Ralph Lauren Corporation is seeking individuals who embody the brand's passion and dedication to providing exceptional customer service. As a Sales Ambassador, you will be part of a dynamic team dedicated to delivering the Ralph Lauren lifestyle experience.

Responsibilities

• Understand and articulate customer needs to provide personalized styling recommendations.
• Showcase detailed product knowledge and offer thoughtful styling advice.
• Strategize personal business growth to enhance individual productivity.
• Collaborate with the team to achieve monthly, quarterly, and annual sales targets.
• Support and coach other team members to improve customer-centric behaviors and relationship building skills.
• Adapt product presentation based on whether a customer is in-store or online.
• Utilize CRM tools to capture and analyze customer data for targeted initiatives.
• Engage in store and company-wide initiatives and community outreach activities.
• Balance multiple tasks while maintaining a focus on the customer experience.
• Provide feedback to management on category opportunities and needs.
• Maintain store visual standards and adhere to company guidelines.
• Engage in networking and sourcing talent to support the store's hiring process.

Requirements

• At least 1 year of relevant sales experience in a high-volume or high-profile specialty environment.
• Ability to communicate effectively with both customers and store personnel.
• Physical ability to maneuver around the sales floor, stock/dressing rooms, cash registers, and offices; lift up to 30 lbs.; climb moderately.
• Proficiency in operating the register and standing/walking for extended periods.
• Flexibility to work various shifts including days, evenings, and weekends.
• Strong interpersonal skills to build and maintain positive relationships with customers, management, and co-workers.
• Experience using digital tools for customer engagement and sales.

Qualifications

• High school diploma or equivalent.
• Proven track record of success in a sales-oriented environment.
• Passion for the Ralph Lauren brand and lifestyle.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.

Skills

• Customer service orientation.
• Product knowledge and styling expertise.
• Effective communication and interpersonal skills.
• Ability to multitask and prioritize customer needs.
• Use of digital tools for sales and customer engagement.

Benefits

• Competitive salary and benefits package.
• Opportunities for career advancement within the Ralph Lauren family of brands.
• Flexible work schedule to accommodate personal and professional commitments.
• Employee discount program.
• Health, dental, and vision insurance options.
• 401(k) retirement plan with company match.

Pay

• $20 - $25 per hour, depending on experience and qualifications.

Schedule

• Variable schedule to accommodate business needs.