PT Safety & Security Office El Paso Water Parks

Duties And Responsibilities

• Maintain a professional appearance and conduct.
• Provide customer service to guests, vendors, participants, and colleagues.
• Ensure assigned park is manned 24/7 and perform activities that include but are not limited to: secure all doors/gates, provide information, sign in visitors, etc.
• Monitor, dispatch/ respond to fire alarms and other emergencies while communicating effectively.
• Cover patrols to ensure the safety of guests, vendors, participants, staff, and property.
• Inspect premises for signs of intrusion or tampering.
• Verify emergency exit clearance to exit doors and fire escape ladders.
• Aid management team in performing loss prevention and loss control duties.
• Accurately communicate with management and maintenance team to ensure all pump rooms, and facilities are intact and operating correctly.
• Report any abnormalities noticed during rounds.
• Provide excellent customer service when required, with a friendly attitude.
• Possess good understanding of parks rules, policies, and procedures, and being able to communicate these to our guests.
• Keep record of daily activities reports and document incident reports, preventive maintenance performed, inspections, deliveries, etc.
• Report employees in violation of ASM Global’s conduct policies.
• Escort disruptive individuals to security office and/or off premises.
• Respond to and assist with crowd control inside parks and parking areas.
• Escort/assist Site Managers when handling large sums of money.
• Aid other departments in need to accomplish event expectations or company’s objectives.
• Provide shift/event reports.
• Other duties as assigned.

Working Conditions

• Position requires physical ability to move around facility grounds and buildings.
• May require operation of motor vehicle.
• May be exposed to physical confrontations.
• Indoors and outdoors working conditions.
• Standing for long periods of time.

Knowledge, Skills, And Abilities

• Must be 18 years of age or older.
• Must have a valid driver’s license.
• High School Diploma/GED, or equivalent.
• 1 year experience.
• Computer knowledge and typing skills.
• Effective Communication and interpersonal skills.
• Knowledge and training in First Aid/CPR (training provided).
• Current knowledge/certification in crowd control, fire suppression, and emergency preparedness preferred.
• Security license through DPS preferred.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
• This position may require work inside or outside of the building, as needed by events.