PT Receptionist

Job Summary

We are seeking a warm and welcoming Receptionist to join our team at Aventura at Pembrooke in West Chester, PA. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and ensuring a seamless experience. If you have a passion for making a difference in the lives of others and are looking for a rewarding career, we encourage you to apply!

What We Offer

• Robust PTO package
• Benefits including: Medical, Dental, Vision, Wellness program with unlimited free telemedicine including family, 401k, Daily Pay option, Other employee discounts and perks
• A dynamic and supportive work environment including weekly employee appreciation and employee of the month
• Opportunities for professional growth and development
• A chance to make a meaningful difference in the lives of our residents

Responsibilities

• Greet residents, families, and visitors in a warm and professional manner, answering phone calls, and responding to inquiries
• Manage front desk operations, including scheduling appointments, taking messages, and maintaining accurate records
• Provide administrative support to the nursing staff and other departments as needed
• Assist with daily tasks, such as sorting mail, distributing newspapers, and maintaining a clean and organized reception area
• Develop strong relationships with residents, families, and staff, promoting a positive and caring environment
• Collaborate with other departments to ensure seamless communication and coordination

Requirements

• High school diploma or equivalent required
• 2 years of experience in a healthcare setting or customer service role
• Excellent communication, organizational, and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and basic computer skills