PT PM Server

About the role

The Server is responsible for making the residents’ dining experience pleasant and positive by providing the highest-quality dining service that considers resident preferences and exceptional customer service, while maintaining dining areas, seating residents, and serving meals.

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve. MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.

Responsibilities

• Deliver exceptional dining service by taking accurate food orders and serving appetizing and visually appealing meals to residents, family members, and guests in a professional, efficient, and courteous manner.
• Uphold a high standard of table etiquette by serving from the left, clearing dishes between courses, and resetting tables for subsequent service to ensure complete customer satisfaction.
• Engage with residents in a friendly and courteous manner, assisting with their meal and menu selections, and attending to their dining needs, as necessary or requested.
• Review and adhere to residents' dietary needs, restrictions, and preferences as outlined by the Supervisor and in their care plan.
• Track resident meal attendance and communicate with the designated team members in a timely manner for a safety check on absent residents.
• Create a welcoming atmosphere by ensuring all residents are properly and promptly greeted and seated, with special attention given to integrating new residents.
• Deliver meals to and retrieve trays from residents’ rooms after meal service, as required, for those who opt for room service.
• Ensure a clean, sanitary dining area, including tables, chairs, and serving stations, and fully comply with all food safety handling and service protocols.
• Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies, ensuring proper storage and inventory of food and condiments (i.e., pull old items, restock sugars, salt, pepper, ketchup, etc.).
• Assist in breaking down deliveries, putting away stock, washing dishes, as needed to support overall kitchen and dining services.
• Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
• Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience.
• Promptly report any safety or equipment issues to the Supervisor.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and