PT-Patient Services Rep & Tech, Twin Cities Orthopedics

About the role

The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. This is a part-time role (0.625 FTE), working Monday-Friday, alternating AM shift (8:00 AM - 1:00 PM) and PM shift (1:00 PM - 6:40 PM) with co-PSR/PT Tech every other day and every other Saturday (7:20 AM - 11:00 AM) out of our Edina location.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises
• With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist
• Assist in organizing and writing literature for exercises, therapy, and sport programs. May assist in duties related to program development
• May assist in duties related to sports medicine team for golf program, dance, throwing, etc. with established programs
• Assist with coordinating schedules for the Volunteer Tech program; train and orient incoming Techs
• Clean and stock exam rooms, gym, equipment, and therapy space
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• May assist with and/or lead both group and individual fitness classes, if qualified
• Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff
• Absorb and distribute information to patients and staff