PT Optical Sales Associate - Missoula, MT

Career Values

Shopko Optical is committed to providing a welcoming environment that reflects the diversity of our communities. We believe in fostering a culture where every teammate feels valued and respected.

Job Summary

As a Part-time Optical Sales Associate, you will play a crucial role in enhancing the sight and lives of our patients through exceptional customer and patient service. You will also benefit from comprehensive benefits, competitive wages, and a supportive team environment.

Duties and Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames
• Absorb and dispense eyewear accurately and professionally
• Assist patients in selecting frames based on style and color
• Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Prepare work orders containing specific instructions for Optical Lab
• Process medical billing information
• Maintain frame inventory
• Complete pre-screening activities prior to patient exams
• Show patients how to insert, remove, and care for their contact lenses
• Absorb and dispense eyewear accurately and professionally
• Assist Optometrist with case histories and screenings

Requirements

• High School Graduate or equivalent
• Maintain license as required by state
• To become certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments and lifestyle dispensing

Essential Functions and Work Requirements

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Read and write at a high school graduate level
• Sit or stand for extended periods of time
• Operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• See (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Good eye and hand coordination
• Ability to grip and hold items
• Good manual dexterity
• Ability to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development