PT Multi Location Sales Associate

Part-time role representing innovative, designed-for-life products at third-party in-store events.

About Lovesac

We are a fast-growing furniture company dedicated to helping people fill their homes with Total Comfort™ through adaptable, washable, expandable, and delivered-right-to-your-door furniture solutions. Our culture encourages team members to think and dream big, embodying Top Ambition to excel in our industry and make a meaningful impact on the world.

Responsibilities

• Travel to temporary Lovesac events located in third-party stores for a designated territory.
• Represent Lovesac during events to increase brand awareness and build customer loyalty.
• Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited-time promotional offers to drive interest and sales.
• Create a sense of urgency with customers to drive sales during limited-time Lovesac events.
• Stay updated on product features, benefits, and industry trends to drive remarkable results.
• Promote the Lovesac post-purchase experience to ensure overall customer satisfaction.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Assist in setting up Lovesac product displays, ensuring adherence to brand standards.
• Support the take-down process after events, ensuring all items are stored and organized correctly.
• Maintain a welcoming and visually appealing event by following visual merchandising standards.
• Oversee Lovesac operations for the event and ensure they are followed to company standards.
• Gather customer feedback to share with Management to drive future sales and engagement.
• Flexibility to support local stores when Lovesac events are not occurring. In-store responsibilities include:
  • Actively engage with customers using selling techniques and product demonstrations.
  • Assist customers from first interest to purchase, focusing on managing quotes, closing sales, and maintaining relationships post-purchase.
  • Conduct customer outreach using company-provided tools and communication methods.
  • Provide attentive service to ensure customer needs are met and build customer loyalty.
  • Learn and explain product and service features/benefits to effectively demo, assist, and educate customers.
  • Promote services including customization options, delivery, and post-sales support.
  • Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
  • Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space.
  • Meet or exceed Lovesac event demand plans and key performance indicators.
  • Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Qualifications

• 18 years of age or older.
• Valid driver’s license, clean driving record free of major violations, access to a reliable vehicle for work-related travel, and current vehicle insurance.
• Able to work flexible hours including evenings, weekends, and holidays.
• Must reside within 30 miles from the location and within the same state listed on the job posting.
• Minimum of 1 year of high-paced experience in a retail or customer service role; experience in a temporary or event-based setting preferred.
• Must be able to travel daily and as required by the Company to local stores, third-party events, and occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy, and ensuring the comfort and safety of persons and property.
• Ability to stand for extended periods and move objects, including regularly lifting medium to large furniture items up to 75 pounds, from a lower to a higher position or horizontally.
• Must be able to assemble furniture and displays while working on the sales floor. This position routinely requires bending, twisting, kneeling, grasping, reaching, pulling, pushing, standing, stooping, walking, crawling, and climbing.

Core Values & Competencies

• Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters.
• Table-Stakes Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric.
• Competencies: Builds Customer Centricity, Drives Remark-able Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self-Awareness.

Benefits

• Sales Incentive Bonus Program: Potential bonus up to $675 per quarter.
• Paid Time Off: Accrue up to 26 hours annually.
• Health Plan Discount.
• Employee Assistance Program.
• Financial Wellness Tools.
• Pet Insurance.
• Associate Discounts.
• 401K Matching Contribution.
• Mileage Reimbursement.

Pay

Eligible for overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week or on company-recognized holidays.

Schedule

Flexible hours including evenings, weekends, and holidays.