PT Mover

Job Summary

Sought are energetic and outgoing student applicants to provide excellent guest services for on-campus special events. Successful candidates will work in a dynamic, customer-focused environment for event set-up support across campus.

About the role

• Work on-site at Cleveland State University
• CSU is recognized as one of America’s Best Colleges by US News & World Report
• Committed to the well-being, security, and future of employees

Essential Functions

• Perform equipment set-up/breakdown duties indoors and out
• Safely maneuver two and four wheel loading dollies
• Complete inventory checks, maintain written or electronic logs
• Have basic knowledge of audio and visual equipment or be willing to learn
• Facilitate strong communication with colleagues and event hosts and guests
• Always be ready and willing to provide excellent customer service and support related to event equipment
• Dress according to specified standards
• Able to work a variety of shifts including late nights and early mornings
• Able to work with general supervision across all campus buildings
• Use good problem-solving and analytical skills in a dynamic, unpredictable environment
• Display reliable work habits

Site Specific

• Promotion opportunities and career path mentoring available to successful team members
• Additional hours based upon scheduled events

Education and Experience

• High school diploma or equivalent required
• At least 3 years of office experience or related experience
• Experience working with a range of personalities, cultures and socio-economic statuses
• Sales experience preferred
• Demonstrated experience in customer service
• Demonstrated experience with a variety of computer applications and software
• Proficiency with EMS or CRM scheduling software preferred

Skills and Abilities

• Fiscal integrity
• Emotional maturity, able to deescalate situations and understand when to elevate issues
• Ability to speak and write in English
• Ability to make diverse customers feel welcome and valued
• Ability to work as part of a professional team that collaborates effectively with colleagues

Physical Demands

• Able to lift 50 pounds
• Consistently operate a computer and office equipment
• Must be able to discuss, converse with, and exchange accurate information with clients, staff, stakeholders, etc.