PT GC Retail Sr. Sales Associate Store 616

About the role

We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates at Guitar Center. We believe in the power of friendly faces, awesome tunes, and a store that’s as vibrant as the music we all love. If you’re passionate about music and love helping people, this could be the perfect fit.

Responsibilities

• Create a welcoming environment where customers feel inspired to explore their musical passions.
• Help customers find the perfect gear to bring their sound to life.
• Achieve and exceed sales targets with flair!
• Upsell and cross-sell like a pro by connecting customers with the perfect instruments and accessories to complete their musical setup.
• Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others.
• Grow your fanbase! Maintain strong relationships and help fellow Associates foster them. Help your team be the go-to in the local music community.
• Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Promote a collaborative and supportive team environment by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks.
• Practice your leadership abilities by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks.

Requirements

• Your smile is your signature, and you make every customer feel like they’ve just joined the coolest band in town.
• You live, breathe and dream music. Whether you’re jamming on your guitar or singing in the shower your passion is contagious.
• You’ve got a competitive edge, a goal-driven mindset, and you’re ready to hit the sales targets like a Rockstar and help your team do the same.
• Your ability to solve problems leaves customers and your team singing your praises.
• You know the best performance happens when the whole band is in sync, and you know how to drive that synergy!
• You are open to working additional hours if needed and can hang out with the band on nights and weekends as needed!

Qualifications

• Passion for Music: You're not just an employee; you’re a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You’ve got a proven track record in sales, and exceeding targets is second nature to you.
• Communication skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment and your organizational skills are top-notch.
• Ability to Influence: You inspire others to achieve their best sound. When the goal is achieved together, it’s like the triumphant resolution of a complex cord!

Skills

• Customer Service: You have excellent interpersonal skills and can build strong relationships with customers.
• Product Knowledge: You have a deep understanding of the products we sell and can confidently recommend them to customers.
• Problem Solving: You are able to quickly identify and resolve issues that arise during customer service interactions.
• Teamwork: You are a team player and work well with others to achieve common goals.

Benefits

• Medical, Dental, Vision insurance
• 401(k) with company match
• Mental health support
• Paid sick/holiday/vacation time
• Employee discount program
• Tuition reimbursement options

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can vary depending on the needs of the store and the position.

Benefits

• Gig Leave: Take time off to share your music with the world and return to your job after your tour!

Company Culture

We offer a creative, vibrant environment where you can grow your career, share your passion, and help others discover their love for music. Plus, you’ll be surrounded by the latest gear, cutting-edge products, and a team that feels like a band.

Equal Opportunity Employer

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.