PT Facility Manager

Responsibilities

• Provide on-shift supervision of and feedback to part-time staff on job performance and assign work
• Perform routine facility rounds throughout shift for supervision of student staff, troubleshooting and maintaining cleanliness of the equipment and facility
• Aid with set-ups and breakdowns for all facility reservations and events
• Respond to all medical and non-medical emergencies and provide care; initiate emergency action plan, notify university and local authorities and complete reports
• Assist part-time staff with tasks and assume responsibilities of an area if not staffed; process sales as needed
• Communicate and consistently enforce policies with patrons and staff
• Provide excellent customer service, facility tours, and resolve guest concerns
• Report injuries, incidents, member and guest issues, maintenance issues, and staff issues
• Prepare facility areas for programs and events
• Restock consumable supplies and amenities as needed

Qualifications

• High School Diploma or equivalent
• Previous work experience preferred
• Experience working in fitness center, retail or events preferred
• Current CPR, First Aid, AED certification or ability to obtain
• Ability to work independently
• Ability to lead a team
• Make sound decisions
• Excellent communication skills including active listening
• Service-oriented and able to resolve customer grievances
• Basic knowledge of computer skills with the ability to learn new software
• Ability and willingness to enforce policies