PT Customer Service Rep
National Fitness Partners · Gastonia, NC · Today
On-siteOTHR$11/hrFull-time
Customer Service Representative
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Growth Opportunities
- Competitive pay
- Shift-differential pay for select shifts
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
Responsibilities
- Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment