Jobs · Administrative · New York

PT Customer Experience Admin Coworking

Serendipity Labs - 3 Crossings, Pittsburgh · Rochester, NY · 3 wk ago
AdministrativePart-time

Your Future Role

Experience Coordinator

Requirements

  • Reasoning, remembering, mathematics, appropriate language (written and verbal) ability.
  • Support and interact with members, visitors and lab staff
  • Hearing – Ability to receive detailed information through oral and telephone communication.
  • Talking – Clearly expresses ideas by means of spoken word.
  • Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision)
  • Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location.

Perks and Benefits

  • Competitive hourly rate
  • Paid sick leave
  • Potential bonus up to $500 per quarter
  • 50% Paid Short-Term and Long-Term Disability
  • 401K –through TriNet & Empower Retirement Services
  • Employee Assistance Program (EAP)
  • Commuter Benefits
  • Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more
  • Generous Paid Time Off, Sick Time and company paid holidays
  • Education Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement.
  • Employee Referral Program

Essential Knowledge, Skills, and Abilities

  • Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills
  • Experience in delivering a high level of hospitality and handling customer service request
  • Strong organizational and communication skills, ability to prioritize workload and work efficiently with minimal supervision
  • A high attention to detail and being keen to deliver great experiences
  • Being a self starter but being open and willing to take direction
  • Knowledge of Microsoft Office suite, including Word, Excel and Outlook
  • Planning, managing, and executing events or meetings

Qualifications

  • A High School Diploma or equivalent
  • Minimum 1 year experience in a hospitality position

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