PT Courier

Key Responsibilities

• Provides customer service, sales and operational support for the Service Center.
• Answers phone and greets visitors.
• Solves billing problems in relation to the Service Center.
• Reships tracking requests and provides feedback; attempts to resolve misplaced shipments.
• Communicates with Sales/Service to resolve customer problems.
• Affords assistance with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments.
• Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules.
• May process or prepare import/export documentation and assist in the customs clearance process in some markets.

Skills & Qualifications

• High School Degree or Equivalent required.
• Previous experience in customer service/support or related field.
• Strong Communication Skills (both oral and written).
• Proficient in Microsoft Office Products (Outlook, Excel, Word).
• Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work.

Physical Requirements

• Must be able to lift seventy (70) lbs. occasionally.
• Must be able to lift forty (40) lbs. frequently.
• Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly.

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Non-Exempt Hourly Rate of Pay - $22.25.
• Bonus/Incentive Programs.
• Retirement Savings – 401K with company match.
• Medical, Dental, Vision, well-being programs.
• Tuition Reimbursement.
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT).
• Paid Leave.
• Employee Discount Program.
• Employee Assistance & Work Life Program.

About the Role

Start YOUR career with DHL today...

Pay

Non-Exempt Hourly Rate of Pay - $22.25

Schedule

Not specified

Benefits

See above

Qualifications

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Skills

See above

Benefits

See above

Pay

See above

Schedule

See above

Benefits

See above

Qualifications

See above

Skills

See above

Benefits

See above

Pay

See above

Schedule

See above

Benefits

See above

Qualifications

See above

Skills

See above

Benefits

See above