PT Control-Link Central Operator

The Musco Control-Link Team has an opening for a Part-time Control-Link Central Operator at our Oskaloosa office. This position will provide Control-Link customer support through the call center. If your experience aligns with the qualifications outlined below, we look forward to hearing from you! Click here to Hear why we are #TeamMusco Schedule: Thursday & Friday 4:00pm-10:00pm, Saturday & Sunday 9:00am-5:00pm - 28 hours/week Essential Criteria At least one year of previous work experience in customer service is preferredComputer skills – Microsoft Excel, Microsoft Word and email experience requiredHigh school diploma or completed GEDStrong technical aptitudeStrong telephone communication skillsAbility to work alone, independently with little or no supervisionAnalytical – proven problem solving skillsBasic knowledge of Scoreboard and Musco products and services a plusSelf-motivated, dependable and detail orientedDedicated to providing excellent customer serviceGood team player Roles And Responsibilities Provide inbound customer support by phoneEnter new lighting schedulesTroubleshoot Control-Link customer problemsLog inbound calls for reporting and billing purposesProvide daytime support to Control-Link staffAssist with monitoring and tracking existing control unitsTrain and educate new customers in the use of Control-LinkProvide customer feedback to internal Control-Link team to assist in development of processes and procedures Who Is Musco For more than 50 years, Musco has specialized in sports and large-area lighting and technology, providing innovative solutions for projects in more than 135 countries. Headquartered in Oskaloosa, Iowa, Musco has more than 2,100 team members worldwide. Musco was named an Iowa Top Workplace by The Des Moines Register (2023–2025) and a USA TODAY Top Workplace (2025–2026). Learn more at www.musco.com. Team Culture And Partnerships At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. We have a generous benefit package created with the Team in mind. It includes varying health insurance plans, vision and dental insurance, PTO, 401k, profit sharing, and more! As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships. At Musco, we make it happen and want you to be a part of it. Stay connected with us! LinkedIn | Facebook | Instagram | YouTube