PT Cashier Flipt

About the Role

Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards.

Engagement Expectations

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language. Proactively greet team members and guests, initiating interaction to provide service. Always use a positive parting remark to end the conversation.

Responsibilities

• Engages in friendly conversation with customers in the Marketplace line.
• Fills the customer’s order in a friendly, prompt, and accurate manner, suggesting popular items and upselling.
• Operates cash register following established cash handling procedures.
• Prepares and preps food orders, collaborating with production staff.
• Prepares specialty coffee/smoothies at the Barista outlet.
• Maintains a clean and organized workstation.
• Inspects guest identification to ensure compliance with legal age limits for alcohol consumption.
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Cleans and stocks food prep areas, dining areas, and workstations.
• Performs all duties as assigned.

Qualifications

• Must be 18 years of age or older.
• High School diploma or equivalent.
• One year or more of related experience in a fast-food restaurant setting.
• Ability to effectively handle customer disputes in a calm and courteous manner.
• Ability to work efficiently in multiple workstations as directed.
• Flexibility to work various shifts, days, and holidays.
• Ability to successfully complete the pre-employment process.

Physical and Mental Demands

• Regularly required to see, talk, and hear; use hands to finger, handle, or feel.
• Frequently required to reach with hands and arms.
• Must occasionally lift up to 25 pounds.
• Ability to count and perform basic math.
• Able to work with others while maintaining a positive and courteous demeanor.
• Ability to work in a noisy and smoky environment.