PT Cashier

About the role

Ralph Lauren Corporation is seeking enthusiastic Cashiers to join our dynamic team. This role is ideal for individuals who want to make a difference and grow their career within the company.

Responsibilities

• Create exceptional customer experiences by greeting customers warmly and handling inquiries professionally.
• Cross-sell and upsell to enhance customer satisfaction.
• Share product knowledge and passion for Ralph Lauren fashion with customers.
• Balance multiple tasks while maintaining customer service priority.
• Process all sales transactions efficiently (cash, credit, debit, checks).
• Validate and inspect returned merchandise, ensuring it is in saleable condition and eligible for return.
• Escalate any concerns to management as needed.
• Manage promotional offers and coupon redemption accurately.
• Execute Ship to Home orders with precision.
• Maintain customer profiles in the Point of Sale (POS) system.
• Accurately process merchandise (scanning, folding, bagging).
• Maintain cleanliness of cash wrap, queue line, and surrounding areas.
• Support visual merchandising standards following company guidelines.
• Provide feedback to management on product and category opportunities.

Requirements

• Customer service and sales experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Effective communication skills with both customers and store personnel.
• Physical ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Flexible schedule to meet the needs of the business, including day, evening, weekends, overnight shifts, and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Ability to learn and apply new systems and processes.

Skills

• Excellent customer service skills.
• Attention to detail.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.

Benefits

• Competitive compensation package.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Employee discounts on Ralph Lauren products.
• Professional development opportunities.

Pay

• $12.00 - $14.00 per hour, depending on experience.

Schedule

• Variable schedule to meet the needs of the business, including day, evening, weekends, overnight shifts, and travel (as required).