PT Cashier

About the role

Ralph Lauren Corporation is seeking enthusiastic Cashiers to join our team. Our Cashiers are the first point of contact for our customers and play a crucial role in ensuring a seamless shopping experience.

Responsibilities

• Create exceptional customer experiences by greeting customers warmly and handling inquiries professionally.
• Engage in cross-selling and upselling to enhance customer satisfaction.
• Share product knowledge and passion for Ralph Lauren fashion with customers.
• Balance multiple tasks while maintaining customer service priority.
• Process all sales transactions efficiently (cash, credit, debit, checks).
• Validate and inspect returned merchandise, ensuring it is in saleable condition and eligible for return.
• Escalate any concerns to management as needed.
• Manage promotional offers and coupon redemption accurately.
• Execute Ship to Home orders with precision.
• Maintain customer profiles in the Point of Sale (POS) system.
• Accurately process merchandise (scanning, folding, bagging).
• Maintain cleanliness of cash wrap, queue line, and surrounding areas.
• Capture reticket information for tag-less merchandise.
• Support visual merchandising standards following company guidelines.
• Provide feedback to management on product and category opportunities.

Requirements

• Customer service and sales experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Build and maintain positive working relationships with customers, management, and co-workers.

Qualifications

• High school diploma or equivalent.
• Ability to pass a background check.

Skills

• Excellent communication skills.
• Attention to detail.
• Customer service orientation.
• Basic computer skills.

Benefits

• Health insurance options.
• Paid time off.
• Professional development opportunities.

Pay

$15 - $19.72 hourly.

Schedule

This position may be offered as full-time or part-time, depending on candidate availability and business needs.