PT Breakfast Attendant
ZMC Hotels · Lawrence, KS · 1 wk ago
On-siteManagementFull-time
Responsibilities
- Prepare guests’ breakfast buffet on time and to hotel standards (start time 5:30 AM on Fridays and Saturdays)
- Maintain complete knowledge of daily house count, in-house groups, and hotel features and services
- Monitor guest-satisfaction scores and work to improve departmental and overall guest satisfaction
- Greet and acknowledge all arriving guests
- Anticipate guests’ needs and assist in delivering a pleasant experience
- Promote and educate guests on all breakfast options per brand standards
- After breakfast, clean and restock the buffet and lobby area and empty garbage
Qualifications
- Friendly, guest-focused demeanor with strong interpersonal skills
- Thorough knowledge of guest service and satisfaction principles
- Good verbal and written communication skills
- Ability to work five days per week, including weekends and holidays
- Highly organized; must be able to handle food prep, cleaning, restocking, and guest interaction during the shift
Benefits
- Performance-based bonus
- Employee discounts
- Flexible schedule
Schedule
Shift starts at 5:30 AM; required days are Friday and Saturday, plus three additional days per week.