PT Brand Partnership Associate

Benefits

• Sales Incentive Bonus Program: Potential bonus up to $675 per quarter
• Paid Time Off: Accrue up to 26 hours annually
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Pet Insurance Associate Discounts
• 401K Matching Contribution
• Mileage Reimbursement

Responsibilities

• Travel to temporary Lovesac events located in third-party stores for a designated territory.
• Represent Lovesac during events to increase brand awareness and build customer loyalty.
• Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited time promotional offers to drive interest and sales.
• Create a sense of urgency with customers to drive sales during the limited-time Lovesac event.
• Stay updated on product features, benefits, and industry trends to drive remarkable results.
• Promote our Lovesac post purchase experience to ensure overall customer satisfaction.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Assist in setting up Lovesac product displays, ensuring adherence to brand standards.
• Support the take-down process after events ensuring all items are stored and organized correctly.
• Maintain a welcoming and visually appealing event by following visual merchandising standards.
• Oversee Lovesac operations for the event and ensure they are followed to company standards.
• Gather customer feedback to share with Management to drive future sales and engagement.
• Flexibility to support local stores when Lovesac events are not occurring. In-store responsibilities include but are not limited to:
• Actively engage with customers using our selling techniques and product demonstrations.
• Assist the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships through post purchase.
• Conduct customer outreach by using company provided tools/communication methods.
• Provide attentive service to ensure customer needs are met and build customer loyalty.
• Learn and explain product and service features/benefits to effectively demo, assist, and educate customers.
• Promote services including customization options, delivery, and post-sales support when engaging with customers.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space.
• Meet or