PT BOH F&B OPERATIONS

About the role

To promote El Paso as a premier destination by delivering exceptional hospitality and entertainment, showcasing our borderland culture and natural beauty, curating world-class events that foster community connection, and providing fun, safe, and inclusive aquatic experiences for guests of all ages.

Responsibilities

• Must be able to communicate effectively, both verbal and written, in English.
• Must be able to make quick and accurate decisions.
• Consults with assistant manager regarding serving arrangements and additional employees and equipment required.
• Sets Bars, Concessions, Banquet tables Etc.
• Meets with Chef on Duty at the start of every shift to review BEO set up and labor needs.
• Anticipate customers’ needs based on BEO or assistant manager request based on product or layouts.
• Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations.
• Promotes and maintains the highest level of customer service to all Destination El Paso guests.
• Determines when a guest should not be served additional alcoholic beverages in accordance with TABC policies.
• Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
• Carries out responsibilities in accordance with the organization’s/department policies and applicable laws.
• Responsible for equipment inventory monthly.
• Ensure the back of the house are maintained in a clean and orderly fashion.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Complete all paperwork and closing duties in accordance with departmental standards and assistant manager needs.
• Review status of assignments and any follow-up action with Banquet Manager and/or oncoming Supervisor
• Notify Assistant Manager when low on items such as lemons, creamers, coffee etc.
• All other duties assigned.

Requirements

• High school diploma or GED
• One year’s experience as a BOH operations
• Food Handler’s and Alcohol Awareness Certificate preferred.
• Ability to prioritize multiple projects and meet strict deadlines.
• Ability to work under minimal supervision.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours as needed.
• Must have a professional attitude and appearance.
• Some travel required.
• Daily lifting and carrying up to 20 lbs. Up to 10 minutes at a time.
• Performing work through repetitive eye/hand coordination
• Must be able to balance and have good manual dexterity.
• Constantly reaching, standing, walking, and stooping.
• To perform this job successfully, an individual should have knowledge of computers and basic computer programs.

Qualifications

• None specified

Skills

• Communication skills
• Decision-making skills
• Leadership skills
• Customer service skills
• Event management skills
• Food preparation and service skills
• Equipment operation and maintenance skills
• Space inspection and organization skills
• Time management and prioritization skills
• Flexibility and adaptability
• Computer literacy

Benefits

• Competitive salary

Pay

• Not specified

Schedule

• Not specified