PT Banquet Captain

Essential Duties And Responsibilities

• Consults with Food & Beverage Manager regarding serving arrangements and if additional employee and equipment are required for a smooth event.
• Oversees Food and Beverage operations during event to ensure client satisfaction and quality control standards.
• Observes food being served to ensure that food is correctly garnished and arranged.
• Trains other employees on processes and practices for food and customer service.
• Carries out responsibilities in accordance with the organization’s/policies and applicable laws.
• Provides direction to other team members for catering activities for the Food & Beverage Department.
• Responsible for consumption sheets.
• Keep linen cage stocked and cleaned.
• Ensure coolers are clean.
• Notify Manager when low on items such as lemons, creamers, coffee, etc.

Skills And Abilities

• Ability to get along well with others
• Basic working knowledge of food and beverage
• Positive attitude and neat appearance
• Positive customer service oriented attitude at all times
• Attention to detail
• Must be able to work standing for the duration of shift
• Speak and understand English

Other Qualifications

• 2-5 years of direct related catering experience in a high volume work environment
• Excellent organization, planning, communication and customer service planning skills are a must
• Must have the ability to work harmoniously in a team setting exhibiting excellent customer service to fellow workers, guests, clients and the community
• Personal and professional initiative, enthusiasm, and dedication to excellence in wide ranging services to clients and guests
• Requires ability to work flexible hours, including nights, weekends and holidays

Education And/or Experience

• High School diploma or G.E.D or equivalent combination of education and experience
• One year’s experience as a banquet server or banquet captain
• Previous supervisory experience preferred