PT Service Team Member

About the role

Store - BRICK, NJ
Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Aid with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Requirements

Preferred Type Of Experience: The Job Requires Retail and/or customer service experience preferred
Physical Requirements: Ability to remain standing for long periods of time, ability to move throughout the store, regular bending, lifting, carrying, reaching, and stretching, lifting heavy boxes and accessing high shelves by ladder or similar equipment

Qualifications

Physical Requirements: Ability to remain standing for long periods of time, ability to move throughout the store, regular bending, lifting, carrying, reaching, and stretching, lifting heavy boxes and accessing high shelves by ladder or similar equipment

Skills

None specified

Benefits

None specified

Pay

$15.92 - $18.50

Schedule

Nights, weekends, and early mornings