Psychology QA Lead - Remote

Key Responsibilities

• Quality monitoring: Spot-check psychology items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
• Psychology review: Evaluate AI-generated psychology explanations, mental-health content, research summaries, behavioral guidance, theory applications, and safety-sensitive responses for accuracy and appropriateness.
• Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, quality expectations, and psychology-specific review standards.
• Question handling: Respond to trainer/QA questions clearly and promptly, especially around psychological concepts, evidence quality, ethical boundaries, mental-health safety, diagnostic caution, and rubric interpretation.
• Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.
• Documentation: Create and maintain psychology project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, calibration tasks, and onboarding materials.
• Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and psychology-specific review requirements.
• Quality alignment: Ensure all trainers and QAs apply psychology-review guidelines consistently and understand updates as projects evolve.
• Safety and ethics review: Flag unsafe, overconfident, stigmatizing, pseudoscientific, diagnostically inappropriate, or crisis-insensitive psychology content.
• Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for psychology AI training projects.

About the role

This hourly, remote contractor role involves overseeing quality, consistency, and trainer performance across psychology-focused AI training projects. The role requires strong psychology expertise, strong English communication skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote expert teams.