Jobs · Quality Assurance

Psychology QA Lead - Remote

JobsInMass.com · Boston, MA · 2 wk ago
Quality AssuranceFull-time

About the role

In this hourly, remote contractor role, you will work as a Psychology Quality Assurance Lead to oversee quality, consistency, and trainer performance across psychology-focused AI training projects. You will review AI-generated psychology content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

Responsibilities

  • Evaluate AI-generated psychology content and trainer/QA work for psychological accuracy, theory application, research literacy, ethical awareness, mental-health safety, diagnostic caution, clarity, formatting, instruction-following, and adherence to project-specific rubrics.
  • Identify recurring quality issues and communicate updates to trainers and QAs on Discord.
  • Support onboarding and maintain documentation.
  • Help activate contributors who are not working consistently.

Requirements

  • Strong psychology expertise.
  • Strong English communication skills.
  • Excellent attention to detail.
  • Structured communication.
  • The ability to manage quality workflows across remote expert teams.

Qualifications

  • Bachelor’s, Master’s, PhD, PsyD, or equivalent professional background in Psychology, Clinical Psychology, Counseling, Behavioral Science, Cognitive Science, Neuroscience, Social Work, Psychiatry-adjacent research, Education, or a closely related field.
  • 3+ years of experience in psychology research, clinical/counseling settings, behavioral science, teaching, academic writing, mental-health content review, psychological assessment, or related workflows.
  • A strong understanding of psychological theories, research methods, cognitive and social psychology, developmental psychology, abnormal psychology, ethics, evidence-based practice, and mental-health safety considerations.
  • Familiarity with areas such as CBT, developmental psychology, personality, trauma-informed communication, behavioral interventions, mental-health literacy, research design, statistics, and ethical guidelines is preferred.
  • Experience leading or supporting remote teams of researchers, clinicians, educators, reviewers, annotators, or QAs is strongly preferred.
  • Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.
  • A highly detail-oriented and organized individual with the ability to maintain style guides, FAQs, trackers, onboarding materials, calibration tasks, and documentation.
  • Experience with AI training, data annotation, LLM evaluation, psychology QA, mental-health content review, or rubric-based review is a strong plus.

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