Psychologist - Memphis (32944)

The Psychologist is responsible for conducting behavioral health evaluations, biopsychosocial assessments, psychological testing, and related mental health examinations for veterans, active‑duty service members, reservists, and other designated claimant populations within the clinic setting. This role performs mental health evaluations, cognitive and psychological assessments, diagnostic review activities, and detailed evaluative reporting in accordance with Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), Department of Disability and Medical Assessment (DMA), and organizational guidelines. The Psychologist supports clinical quality, claimant care standards, operational efficiency, and regulatory compliance through accurate, objective, and timely behavioral health evaluations and documentation, while maintaining high ethical standards, protecting claimant confidentiality, and supporting quality‑improvement initiatives.

Responsibilities

• Conduct comprehensive biopsychosocial examinations and behavioral health evaluations of claimants.
• Perform psychological, developmental, and cognitive‑deficit assessments, including test administration, scoring, interpretation, and documentation.
• Review medical, behavioral health, and service records to support evaluation processes and clinical documentation.
• Prepare intake summaries, case summaries, and detailed evaluative reports in accordance with organizational, legal, and regulatory standards.
• Utilize clinical assessment findings, behavioral observations, psychological testing results, and professional judgment to formulate objective clinical impressions and opinions when appropriate within examination guidelines.
• Maintain accurate, timely, legible, and confidential clinical documentation in accordance with state, federal, and organizational standards.
• Conduct claimant interviews and behavioral observations while demonstrating professionalism, empathy, and sensitivity to claimant rights and experiences.
• Provide education and guidance to claimants and families regarding evaluation processes, behavioral health concerns, and adherence to prescribed therapeutic or medication regimens when appropriate within scope of practice.
• Maintain familiarity with VBA worksheets, DMA guidelines, VHA/VBA examination standards, APA ethical standards, and applicable behavioral health regulations.
• Participate in quality‑improvement initiatives, utilization review activities, chart reviews, and operational workflow enhancements.
• Maintain confidentiality and ensure compliance with HIPAA, claimant privacy requirements, risk‑management standards, and applicable federal, state, and local regulations.
• Utilize community resources, public agencies, and organizational support systems appropriately when relevant to claimant needs and examination processes.
• Participate in continuing education and professional development activities to remain current with behavioral health practices, psychological testing standards, and clinical technologies.
• Collaborate effectively with operational leadership, providers, Medical Assistants, and support staff to ensure smooth clinic operations and claimant flow.
• Adjust effectively to fluctuating claimant volumes, operational demands, and scheduling changes while maintaining quality, timeliness, and professionalism.
• Perform additional clinical or operational duties as assigned based on business needs.

Qualifications

• Doctorate (PhD or PsyD) in Clinical Psychology, Counseling Psychology, or related behavioral health field (required).
• Graduate of an APA‑accredited program (required).
• Active and unrestricted license to practice psychology in the applicable state (required).
• Thorough knowledge of state regulations, APA standards, ethics, claimant rights, confidentiality requirements, and behavioral health best practices (required).
• Minimum of two (2) years of related behavioral health or psychological assessment experience (preferred).
• Experience with psychological testing, behavioral health evaluations, and computerized charting systems (preferred).
• Experience working in Compensation & Pension (C&P), military health, occupational health, or evaluation‑based settings (preferred).
• Strong behavioral health assessment, psychological testing, and diagnostic evaluation skills.
• Excellent written and verbal communication abilities.
• Strong clinical documentation and report‑writing skills.
• Knowledge of psychological testing techniques, administration, scoring, and interpretation.
• Strong understanding of APA ethical standards, claimant rights, confidentiality, and behavioral health regulations.
• Ability to maintain professionalism, objectivity, and claimant‑centered communication during evaluations.
• Strong organizational, analytical, and problem‑solving skills.
• Ability to work independently while collaborating effectively within interdisciplinary teams.
• Ability to maintain confidentiality and appropriately handle sensitive behavioral health information.

Essential Competencies

• Proficiency in multiple software programs, including Microsoft Word, Excel, and the Internet.
• Qualified typist with a minimum of 35 words per minute.
• Exceptional communication skills.
• Ability to work independently, prioritize work activities, and use time efficiently.
• Ability to maintain confidentiality.
• Ability to stay focused and concentrate under normal or heavy distractions.
• Language/Communication Skills: ability to read, analyze, and interpret common correspondence, medical records, billing statements, and legal documents; write clearly and informatively; edit for spelling and grammar; respond professionally to inquiries or complaints; present information one‑on‑one, in small groups, or to clients/vendors.

Physical Demands

• Ability to work at a desk or similar office‑type furnishings up to 8 hours a day or longer as required.
• Ability to operate a computer up to 4 hours at a time.
• Ability to travel to different floors of the office or other locations.
• Ability to move throughout the office.
• Occasionally lift and/or carry up to 20 lb.
• Occasionally push/pull up to 20 lb.

Work Environment

• Extended hours may be required beyond the regular eight‑hour work day.
• Noise level is usually moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Disclaimer

This Job Description is not an exhaustive list of all functions employees may be required to perform in the described role, and additional functions may be required. This Job Description is applicable to the above position with ExamWorks and/or any of its affiliates (collectively referred to as “ExamWorks”). ExamWorks reserves the right to revise this Job Description at any time with or without notice to employees. Employment with ExamWorks is at‑will, and nothing in this Job Description changes that at‑will status. Employees must be able to perform the essential functions of this position