Psychological Services Manager

About the role

The Psychological Services Manager oversees a psychological services program for agency employees and their families, supervising staff psychologists, managing daily operations, and ensuring high‑quality, confidential, evidence‑based clinical services.

Responsibilities

• Provide clinical supervision and support crisis responses.
• Develop and implement programs and curriculum.
• Prepare reports and oversee research and special projects.
• Ensure accuracy and consistency in staff documentation.
• Coordinate responses to critical incidents, mass casualty events, and other crises, including on‑scene support and field visits.
• Guide wellness and resilience initiatives for first responders.
• Offer consultation to agency leadership on workplace wellness, performance concerns, and post‑incident needs.
• Contribute to best‑practice guidelines for police and public safety psychology.
• Serve as the designee for fitness‑for‑duty evaluations when required.
• Perform routine travel for supervision and operational needs, plus additional travel for incident response.
• Maintain on‑call responsibilities with continuous phone availability and readiness to travel after hours, weekends, and holidays to support critical incidents such as mass casualties.