Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)/Tampa
About the role
The Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings.
Responsibilities
- Professional phone etiquette and patient scheduling
- Electronic Health Record (EHR) basics using MEDENT
- Patient check-in/check-out procedures
- Managing patient flow and waiting area
- Professionalism, discretion, and confidentiality in healthcare
- Appointment scheduling and front desk duties including faxing, copying and filing
- Basics of psychiatric services offered
- General medical terminology
- Introduction to insurance billing and coding
- HIPAA compliance and patient privacy
- And other responsibilities pertinent to the operation of the clinic.
Requirements
To be eligible for completion of program and receiving Certificate of Completion, participants must successfully complete a minimum of 600 hours of internship with us. This ensures sufficient hands-on experience and mastery of the core skills outlined in the program.
Qualifications
- Individuals aged 18 or above
- Must be a High School graduate
- No prior healthcare or office experience required
- Able to commit a consistent schedule
- Must pass a basic screening (e.g. background check)
- Motivated to gain healthcare experience for career development
Skills
None specifically listed, but practical skills and industry knowledge will be gained through the program.
Benefits
This is a voluntary and unpaid internship program. Participants will not receive financial compensation or wages for their time during the internship. However, they will gain valuable, hands-on experience and training in a professional mental health care environment.
Pay
N/A
Schedule
Flexible, minimum 20 hrs/week with 10 hrs/day (Full office day)