Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)/Bradenton
About the role
The Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings.
Responsibilities
- Professional phone etiquette and patient scheduling
- Electronic Health Record (EHR) basics using MEDENT
- Patient check-in/check-out procedures
- Managing patient flow and waiting area
- Professionalism, discretion, and confidentiality in healthcare
- Appointment scheduling and front desk duties including faxing, copying and filing
- Basics of psychiatric services offered
- General medical terminology
- Introduction to insurance billing and coding
- HIPAA compliance and patient privacy
- And other responsibilities pertinent to the operation of the clinic.
Requirements
To be eligible for completion of program and receiving Certificate of Completion, participants must successfully complete a minimum of 600 hours of internship with us. This ensures sufficient hands-on experience and mastery of the core skills outlined in the program.
Qualifications
- Individuals aged 18 or above
- Must be a High School graduate
- No prior healthcare or office experience required
- Able to commit a consistent schedule
- Must pass a basic screening (e.g. background check)
- Motivated to gain healthcare experience for career development
Skills
None specifically listed, but practical skills and industry knowledge will be gained through the program.
Benefits
This is a voluntary and unpaid internship program. Participants will gain valuable, hands-on experience and training in a professional mental health care environment. There are no fees charged by Harmony United Psychiatric Care for this internship program. All training and mentorship are provided at no cost to the intern.
Pay
N/A
Schedule
Flexible, minimum 20 hrs/week with 10 hrs/day (Full office day)