PSSI Intake- INTERNAL ONLY

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, duplicated lines, application instructions, EEO etc. Must not include sections with filler like "commensurate with experience". Must include Pay and Schedule only if posting actually states them. The posting includes Pay Scale: Starting Pay: $27.24 Top of Pay Scale: $34.96. Also includes Position Type: Full-Time Days: Monday – Friday Hours: 8:30 AM – 5:30 PM - Occ Eves/Weekends. So we have Pay and Schedule info. We also have Benefits listed: 403(b)/Agency Match, Aflac, Dental, EAP, FMLA/CFRA/PDL, FSA (Med/Dep), Life/ADD, LTD, Medical, Paid Vacation, Sick, Mental Health Days, SDI/PFL, Vision. We have Required Skills & Abilities (list). Also Education & Experience (list). Also "Our Ideal Candidate" (list). Also "Essential Function Of The Job" (list). Also "Who We Are" (paragraph). Also "General Description". Also "Position Type: Full-Time Days: Monday – Friday Hours: 8:30 AM – 5:30 PM - Occ Eves/Weekends". Also "Open To: Internal Only". Also "Department: Subsidy". Also "Reports to: Subsidy Supervisor". Also "Management: No". Also "Position Status: Non-exempt". Also "Date Updated 09/11/2026". Also "Travel Requirements Must be able to travel as needed." Also "Physical Demands". Also "Safety & Risk Management Responsibilities". Also "Work Environment". Also "What Else You Should Know". Also "Competencies and Functional Areas" (list). Also "Supervisory Responsibility". Also "Travel Requirements". Also "Physical Demands". Also "Safety & Risk Management Responsibilities". Also "Work Environment". Also "What Else You Should Know". Also "Reasonable accommodation may be made..." etc. Also "Background check required after offer of position." Also "This job description is not an exclusive..." etc. We need to decide which sections to include: About the role (maybe combine Who We Are and General Description). Responsibilities (Essential Function Of The Job). Requirements (Education & Experience). Qualifications (maybe Our Ideal Candidate + Required Skills & Abilities). Skills (maybe Required Skills & Abilities). Benefits (list). Pay (starting and top). Schedule (Position Type, Days, Hours). We must not create sections with filler. Ensure we include all substantive info. We must not repeat job title as heading. Must not include Job ID etc. Must not include boilerplate like EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Also remove "Date Updated". Might be considered metadata but not required; we could fold into a short p or drop. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can drop Date Updated or put in a p. We must not include sections like "Supervisory Responsibility" if not a heading we use; but we could include that info under Responsibilities or Requirements. However we must only use headings from the list. So we need to map content to those headings. Let's decide sections: - About the role: combine Who We Are and General Description (maybe also Position Type? but schedule separate). Provide paragraphs. - Responsibilities: Essential Function Of The Job (list). Also maybe "Conduct intake and onboarding activities..." etc. We'll put as

• . - Requirements: Education & Experience (list). Also maybe "Required Experience providing excellent customer service..." etc. That's part of Education & Experience. We'll list. - Qualifications: Our Ideal Candidate (list). Also maybe "Ability to maintain confidentiality..." etc but that's in Skills. We'll decide. - Skills: Required Skills & Abilities (list). Also maybe "Ability to work independently and collaboratively..." etc. - Benefits: list. - Pay: Starting Pay and Top of Pay Scale. - Schedule: Position Type, Days, Hours, Occ Eves/Weekends. We must ensure we don't duplicate content. We'll try to capture all substantive info across these sections without omission. Let's extract details: Who We Are: "Solano Family & Children’s Services creates connections for families and child care providers to support the healthy development of children for a thriving community. We hire individuals who have a strong work ethic and are looking for a career that supports our mission and impact in Solano County." General Description: "The Provider Services Specialist – Intake is responsible for supporting the intake and onboarding process for child care providers participating in the Subsidized Child Care Program. The position provides information and guidance regarding program policies and procedures, gathers and reviews required documentation, maintains accurate provider information, conducts follow-up as needed, and assists providers throughout the intake process. The Provider Services Specialist – Intake must be able to interpret program requirements, identify missing or incomplete information, communicate clearly with providers, safeguard Personally Identifiable Information (PII), and maintain accurate and timely provider files." We could combine. Responsibilities (Essential Function Of The Job): List items: - Conduct intake and onboarding activities for child care providers participating in the Child Care Subsidy Program, including reviewing and processing required documentation for completeness and accuracy; identify missing or outstanding items and conduct timely follow-up with providers. - Explain program policies and requirements expectations to providers and provide appropriate resources and guidance. - Maintain accurate provider information, files, tracking systems, and case documentation in accordance with program requirements and established timelines. - Prepare and generate required program documents, correspondence, and other materials. - Respond to provider inquiries by telephone, email, and other appropriate communication methods while providing professional and responsive customer service. - Safeguard Personally Identifiable Information (PII), maintain confidentiality, and follow agency policies and program requirements. - Work collaboratively with coworkers and provide support to the Provider Service Specialist (PSS) team as needed. - Perform other duties as assigned to meet agency and program needs. Also maybe "Position Type: Full-Time Days: Monday – Friday Hours: 8:30 AM – 5:30 PM - Occ Eves/Weekends" but that's schedule. Requirements (Education & Experience): - Required Experience providing excellent customer service to the public required. - Minimum of two years of office experience, including experience working with computers. - Experience working with confidential information preferred. - Experience with case management, intake, data entry, documentation review, or a similar administrative function preferred. Qualifications (Our Ideal Candidate): - The ideal candidate is organized, dependable, detail-oriented, and committed to providing excellent customer service. - They are comfortable working independently while also contributing to a team environment. Skills (Required Skills & Abilities): - Strong verbal and written communication, customer service, organizational, and time-management skills. - Strong attention to detail with the ability to review information, identify discrepancies or missing items, and determine appropriate next steps. - Proficiency with computers and common office applications, including data entry, word processing, spreadsheets, email, and calendar systems. - Ability to maintain confidentiality and safeguard Personally Identifiable Information (PII). - Ability to work independently and collaboratively, manage competing priorities, adapt to changing or unexpected situations, and meet established deadlines. - Ability to receive and apply direction, coaching, and feedback, and travel throughout California to attend conferences, workshops, trainings, community meetings, and other program activities as needed. Benefits: - 403(b)/Agency Match - Aflac - Dental - EAP - FMLA/CFRA/PDL - FSA (Med/Dep) - Life/ADD - LTD - Medical - Paid Vacation, Sick, Mental Health Days - SDI/PFL - Vision Pay: - Starting Pay: $27.24 - Top of Pay Scale: $34.96 Schedule: - Position Type: Full-Time - Days: Monday – Friday - Hours: 8:30 AM – 5:30 PM - Occasional Evenings/Weekends (Occ Eves/Weekends) We also have Travel Requirements: Must be able to travel as needed. Could be included under Skills or Responsibilities? Maybe under Skills as bullet. But we already have travel in Skills bullet: "and travel throughout California to attend conferences...". That's about travel for training. The separate Travel Requirements: "Must be able to travel as needed." Could be added as a bullet under Skills or Responsibilities. To avoid missing info, we can add a bullet under Skills: "Ability to travel as needed." But we already have travel for conferences; we can add generic travel. Physical Demands, Safety & Risk Management, Work Environment, What Else You Should Know, Competencies and Functional Areas, Supervisory Responsibility, etc. These are substantive but not covered by our headings. However we must preserve ALL substantive information. If we omit them, we violate instruction. So we need to include that info somewhere, perhaps under appropriate headings like Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. But some info like Physical Demands, Safety & Risk Management, Work Environment, What Else You Should Know, Competencies and Functional Areas, Supervisory Responsibility are not covered by those headings. We could create additional sections? The instruction says: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exclusive? It says "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It seems they expect those headings. It also says "Prefer a few substantive sections over many thin ones." So we should try to fit all substantive info into those sections. If some info doesn't fit, we could still include as a paragraph under an appropriate section, maybe under Responsibilities or Requirements. For example, Physical Demands could be under Responsibilities? Not really. Could be under Requirements? Maybe under Qualifications? Could be under Skills? Could be under Benefits? Not ideal but we can add a paragraph under Responsibilities about physical demands? Might be stretching. Better approach: Create a section "Other Information" but not allowed? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The "e.g." suggests those are examples, not an exhaustive list. So we could use other headings if needed, but they gave examples. However to be safe, we could stick to those headings and embed other info as paragraphs within them. Let's see what other info we have: - Supervisory Responsibility: This position does not require supervisory responsibilities. Could be under Responsibilities or Requirements. - Travel Requirements: Must be able to travel as needed. Already covered partially. - Physical Demands: list of physical requirements. - Safety & Risk Management Responsibilities: list. - Work Environment: noise level moderate, temperature-controlled office. - What Else You Should Know: Reasonable accommodation may be made..., Background check required after offer..., This job description is not an exclusive..., Duties may change... - Competencies and Functional Areas: list of competencies (Job Knowledge, Problem Solving, Process Improvement, Productivity, Quality, Initiative, Dependability, Planning/Organizing, Adaptability, Communication, Presentations, Teamwork, Interpersonal Skills, Ethics, Safety and Security). That's a lot. We could incorporate many of these under Skills or Qualifications. For example, Competencies could be under Skills. Physical Demands could be under Requirements? Not exactly. But we could add a subsection under Responsibilities about physical demands? Might