PSS Manager

About the role

Leading direct reports, group leaders and their teams, and serving clients in technical settings, such as laboratories or manufacturing facilities. Monthly meetings with each direct report, the Eurofins department, and client managers. Disseminate administrative communications. Apply the highest quality standard in all areas of responsibility. Financial responsibilities as defined by the Director of the department. Demonstrate and promote the company vision.

Responsibilities

• Proactively plan and multitask to maximize productivity
• Meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration
• Lead teams, schedules, and train employees in client environment
• Organize technical resources and staff to accomplish client goals within given deadlines
• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Ensure coverage and maximizes performance through management operating systems to gain efficiencies
• Assist Director with business operations as needed
• Stays current on relevant science and technology and consults knowledgeably with client contacts
• Ensure adherence to the highest quality and efficiency standards in laboratory operations
• Ensure coverage across workload scope and high performance from employees and teams
• Foster positive team morale and collaboration across all working environments

Qualifications

• Bachelor's degree in biotechnology, biology, chemistry or other science related degree concentration, or equivalent directly-related experience
• Business Management education or experience preferred
• 3+ years of hands-on related experience
• Leadership experience
• Scientific background preference towards separations and characterizations methods like liquid chromatography, capillary electrophoresis, and spectrophotometry
• Strong leadership skills
• A good understanding of day-to-day business operations
• Demonstrate strong client service skills, teamwork, and collaboration
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Authorization to work in the United States indefinitely without restriction or sponsorship

Schedule

Full-time position, 8 hour days, Monday - Friday with required core hours between 9:00am - 3:00pm with potential overtime or flexed hours as needed. Candidates currently living within a commutable distance of Malvern, PA are encouraged to apply.

Benefits

• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays