PSRI - Case Manager

About the Role

The Community Service Board of Middle Georgia's Emerging Adult program is seeking a qualified individual to serve as a PSR-I A Case Manager in Eastman, Georgia. The agency is dedicated to providing quality innovative behavioral healthcare in a recovery-based environment and serves residents across multiple Georgia counties.

Responsibilities

• Per standards for PSR-I/CSI, make required contacts per month to consumers (minimum of 2 per month; daily contact may be needed with this population)
• Adhere to treatment plans and provide services and interventions as planned
• Write progress notes (24-48 hrs) and bill for services provided
• Adhere to DBHDD guidelines in regard to the quality of documentation
• Complete notes within agency policy timeline
• Recognize consumer needs and assist them in obtaining appropriate services
• Provide consumer information for outside resources and encourage them to access them as independently as possible
• Communicate accurate information to others in a professional and courteous manner; convey a willingness to assist
• Show consideration for others, work cooperatively with co-workers, provide constructive feedback without undue criticism; display appreciation of differences in approaches, personalities, and viewpoints of others
• Solicit input of those affected by plans or actions; give credit and recognition to others who have contributed; demonstrate concern for treating people fairly and equitably
• Accept responsibility for own mistakes and take action to prevent similar occurrences; work to resolve conflicts and identify solutions benefiting all parties
• Identify team goals and ways to work with coworkers to accomplish those goals; keep group activities productive and focused on results
• Demonstrate eagerness to learn and assume responsibility; seek out and accept increased responsibility; display a "can do" approach to work
• Show persistence and seek alternatives when obstacles arise; seek alternative solutions; do things before being asked or forced to by events
• Work within the system in a resourceful manner to accomplish reasonable work goals; show flexibility in response to process changes and adapt to new methods and procedures
• Accept direction and feedback from supervisors and follow through appropriately
• Attend in-service training as required
• Attend monthly staff meetings
• Attend meetings with other agencies/court as requested
• Contact Supervisor/Clinical Supervisor to obtain guidance and assistance when necessary
• Review available professional literature and educational material in a timely manner to improve level of knowledge/skills
• Complete all duties assigned in a timely manner

Requirements

• High School Diploma/GED Equivalent
• Valid Georgia Driver's License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Preferred Qualifications

• Bachelor's Degree in a related field (Social Work, Psychology, Human Services, Etc.)
• Previous experience with case management or behavioral health

Benefits

• Medical, Dental & Vision Plan Options
• Generous Paid-Time Off Policy with Flexibility Companywide
• 401(k) Plan with Company Match
• Short- & Long-Term Disability Plans
• Access to Employee Assistance Program (EAP)
• Paid Training Time
• Opportunities for Career Growth & Advancement

Schedule

Monday-Friday: 8am-5pm