PSA Grader Admin

About the role

The PSA Grader Admin plays a crucial role in supporting the PSA Grading Team and providing administrative assistance to the PSA Grading Chief of Staff. This position requires a proactive, dependable, and flexible professional with strong communication skills and a high degree of discretion.

Responsibilities

• Investigate and resolve problem orders, including issues such as missing stickers, missing or damaged cards, and incorrect specifications
• Collaborate closely with cross-functional teams—including CRC, logistics, sealing, and V2—to ensure efficient workflows, manage rush orders, and address backlogs in a timely manner
• Support the distribution process for both regular and express grading orders, ensuring accuracy and prompt turnaround
• Cook with IT and workplace support teams to resolve technical issues and maintain a productive working environment
• Aid in refining and organizing internal procedures to improve alignment and efficiency among the Grading Admin team

Requirements

This position requires a proactive, dependable, and flexible professional with strong communication skills and a high degree of discretion. The ideal candidate will thrive in a fast-paced environment and demonstrate the ability to manage multiple priorities while maintaining attention to detail.

Qualifications

• Detail-Oriented: You take pride in your accuracy and thoroughness, especially when handling sensitive or high-value items
• Strong Communicator: You can effectively communicate across departments and levels, both in writing and verbally
• Collaborative: You thrive in a team environment and enjoy working cross-functionally to solve problems and improve processes
• Proactive & Resourceful: You don’t wait to be told what to do—you anticipate needs, take initiative, and follow through
• Adaptable: You’re comfortable in a fast-paced, evolving environment and can pivot as priorities shift
• Organized: You manage multiple tasks with ease and have a system in place to stay on top of deadlines and follow-ups
• Tech-Savvy: You’re comfortable using office software and tools, and you're quick to troubleshoot or seek help when tech issues arise

Benefits

• Hourly Rate: The reasonable estimate of hourly rate for this position is $20 - $25. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.
• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision.
• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals.
• Vacation: All full-time employees are eligible for paid vacation.
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays.
• Employee Discounts: Employees receive discounts on select grading services for approved submissions.
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs.
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities.