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PSA Engineer - Distribution (Remote)

Veridian Tech Solutions, Inc. · United States · 4 mo ago
RemoteRemoteManagementFull-time

Job Title

About the role

Ensure customers' success by fostering a balanced relationship that benefits both GE and the customer with the goal of producing the highest level of customer support and satisfaction.

Responsibilities

  • Take a leadership role in strategizing with internal staff and customers to solve and prevent re-occurrence of issues.
  • Engage with customers on day-to-day issues; organize customer calls to facilitate implementation of solutions while adhering to change control, compliance protocols.
  • Ensure solution solves the customer's issue.
  • Mentor staff in troubleshooting and analysis methods.

Requirements

  • Must have 5+ years of work experience in customizing and delivering Energy Management Systems preferably e-terrra AEMS - Reliance.
  • Must have 5+ years of experience with C++, Java or other related language.
  • Must have 5+ years of experience with GE’s AEMS Reliance source design and development.
  • Must have 5+ years of experience with electric utility industry practices.
  • Must have 5 years of experience with LINUX and Windows Operating Systems.
  • Must have 5 years of experience with C, Java & Oracle Database SQL, shell scripting, ability to read and interpret logs & debug files.
  • Must have 5 years experience on Realtime or Mission Critical Systems.
  • Must have experience in picking up and installing fixes on live customer systems.
  • Must have proven track record of problem analysis, identification and resolution.
  • Must have strong troubleshooting & debugging skills.
  • Must have good communication skills (verbal and written).
  • Must have MS office applications (Word, PowerPoint, Excel) and MS Outlook competency.
  • Must have experience in Object-Oriented programming techniques, Oracle, and/or system administration.

Qualifications

  • Must have experience with installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc.
  • Must have system configuration and hands-on experience in GitHub and ClearCase.

Skills

  • Object-Oriented programming techniques, Oracle, and/or system administration, is a plus.

Benefits

  • Not specified

Pay

  • Not specified

Schedule

  • Full-time

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