PS Business Analyst IV

Responsibilities

• Utilize a deep understanding of the banking sector’s customer acquisition processes to provide examples related to Terafina’s product functionality
• Elicits requirements from the client and converts them into user stories and product requirements
• Works as a part of the project team and acts as a bridge between the client and the Terafina technology team by elaborating the client requirements
• Liaises between the client and internal stakeholders to validate, analyze, and document the requirements in the form of user stories
• Participates and leads discovery activities with the customer to lay down the requirements
• Participates in the functional design and solutioning
• Works closely with the QA team to create test scenarios and review the test cases
• Ability to learn and apply Agile methodology and related project tools
• Participates in sprint grooming sessions and sprint reviews both internally and with the customer

Requirements

• 9 to 12 years of experience in the financial industry dealing with customer acquisitions and client interactions
• Having worked in a bank / credit union or a technology service provider
• User experience with banking systems, for example core systems and Loan origination system like FIS, Temenos, Fiserv, Jack Henry, Lending 360 etc.
• Understand of the digital banking’s acquisition process is desirable
• Experience in implementing digital solutions would be an advantage but is not a prerequisite
• Familiar with Agile methodology would be an advantage but is not a prerequisite
• Knowledge and experience of Salesforce would be an added advantage but is not a prerequisite
• Any certifications like Certified Business Analysis Profession etc. would be desirable but is not a prerequisite
• Excellent Communication Skills – Written And Spoken – Is Required
• Experience in customer onboarding is required