PRS Intervention Supervisor - Northeast

Reporting to the Associate Director for Clinical Oversight, the PRS Intervention Supervisor will provide clinical supervision to intensive case management staff, ensuring quality service provision and coordination of services to unaccompanied children released from federal custody. This role ensures clinical oversight and support to staff for the implementation of high-quality intensive intervention case management services.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. Our work includes refugee resettlement, care for unaccompanied children, and economic empowerment and employment in the U.S., as well as skills training and community reintegration in Guatemala and Mexico. To date, we have served over 800,000 people globally.

Responsibilities

• Perform ongoing supervision of intensive case management activities.
• Ensure staff compliance with Global Refuge and ORR policies and procedures for intensive case management.
• Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures.
• Utilize social work best practices for thorough assessments of a child's progress and services provided.
• Participate in ongoing supervision and conduct clinical supervision of assigned Case Managers.
• Inform supervisor about trends, challenges, and successes in working with the population.
• Provide support and clinical consultation for difficult cases with case management staff and ensure compliance with program requirements.
• Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region.
• Oversee quality documentation submission by staff, in compliance with Global Refuge policies and procedures.
• Participate in Global Refuge training on cultural competence, service provision, and policies and procedures.
• Other duties as assigned.

Requirements

• Master’s degree in social work, psychology, or other relevant behavioral science in which clinical experience is a program requirement, plus at least five years of postgraduate direct service experience.
• Certification in CBT required; Trauma-focused CBT preferred.
• LCSW, LCPC, or equivalent independent clinical licensure required.
• At least three years of experience providing administrative and clinical supervision to case managers.
• Experience working with diverse client populations, particularly immigrants and refugees.
• Licensed to provide clinical supervision.
• Strong analytical and problem-solving skills.
• Must be willing and able to clear a criminal background check for the past 7 years.
• Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within the previous 5 years, updated as required.
• Must obtain a negative TB Test yearly.
• Must be willing and able to obtain FBI fingerprint check every 5 years.
• Spanish language fluency.
• Must have a valid driver’s license and MVA check free of major infractions for the last 7 years.
• Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.).
• Availability of a vehicle that meets safety and mechanical requirements for travel within an assigned radius.
• Up to 50% travel required.

Benefits

• Medical, dental, and vision insurance available the first day of employment.
• Generous paid time off: 20 days of vacation, 12 days of sick leave, and 12 paid holidays.
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave.
• Company 403(b) contribution of 3%, with an additional 7% match that vests immediately.

Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities.