Provisioning Technician (Intern)

Responsibilities

• Set up hardware and install and configure software and drivers
• Perform regular upgrades to ensure systems remain updated
• Perform general maintenance tasks, troubleshoots and repairs computer systems
• Prepare new systems for deployment and coordinate installation with the end user
• Update appropriate inventory systems to reflect the current system status
• Respond to assigned work orders and maintain accurate and timely documentation of progress in work order database
• Promote creation of knowledge base
• Learn how to manage technology inventory

Requirements

• Thorough knowledge of computer systems and IT components
• Good knowledge of internet security and data privacy principles
• Very good communication abilities
• Exceptional organizing and time-management skills
• Relevant certifications (e.g. CompTIA A+) will be an advantage
• BSc/BA in Computer Science, engineering or relevant field
• Excellent customer service skills
• Possess the ability to understand and follow instructions