Provider Support Specialist

We need to output HTML fragment with sections: headings

for sections present: About the role? The posting includes "Work Location: Remote (Applicants must reside in Arizona)" and "The Job/What You’ll Do:" then responsibilities list, then Knowledge, Skills, Abilities, Education & Experience, Schedule, Pay Range, Working Conditions (maybe not needed unless we include Benefits? Benefits are in "Who We Are & What We Offer:" includes benefits list. Also "Who We Are & What We Offer:" includes description of organization and benefits. We need to include sections only when posting has real specific content. So we can have sections: About the role (maybe from "The Job/What You’ll Do:"), Responsibilities, Knowledge, Skills, Abilities (or Skills), Education & Experience, Schedule, Pay, Benefits, Working Conditions? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map. We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove duplicated Work Location line appears twice; we can include once maybe in a short

or drop it. The instruction: fold minor metadata into a short

or drop it. So we can include Work Location in a

maybe under About the role? Or separate. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from responsibilities list, knowledge skills abilities, education & experience, schedule, pay range, working conditions, benefits list, who we are description. We must not include sections with filler like "commensurate with experience". Not present. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. Work Location: Remote (Applicants must reside in Arizona) – we can put as

Work Location: Remote (Applicants must reside in Arizona)

The Job/What You’ll Do: The Provider Support Services develop relationships with external Housing and Health Opportunities (H2O) providers to build and support the H2O network. That's a prose description; we can put under

About the role

The Provider Support Services develop relationships with external Housing and Health Opportunities (H2O) providers to build and support the H2O network.

Responsibilities: list bullet points. We need to convert each line after "Responsibilities:" into

• . Let's list them: - Serve as the primary point of contact and subject matter expert on the H2O program for contracted providers - Manage a high volume of provider inquiries that require research, input, and follow-up to ensure accurate resolution and communication - Documents and maintains records relative to communications with assigned providers to ensure a mutual understanding of expectations, deliverables, and necessary follow-up - Plans and leads regular on-site and/or virtual meetings, educational seminars, etc. with contracted providers - Educates H2O providers regarding appropriate H2O program requirements, including best practices in homelessness services delivery - Collaborates with various departments or designees to develop training and education as required - Conducts ongoing review of provider performance and engages in program improvement conversations - Assists in care coordination for complex cases - Demonstrates ability to plan, organize, prioritize, and work independently and consistently with limited supervision - Must be comfortable working in the field with community partners while working independently and in an autonomous manner - Other duties as assigned Note: Some lines start with verb; we keep as is. Knowledge, Skills, Abilities: list items separated by commas? Actually it's a paragraph with many items separated by commas and periods. We need to convert to list? The instruction: Use
  • for any list of duties/requirements/benefits. This is a list of knowledge, skills, abilities. So we should split into items. Let's parse the text: "Knowledge, Skills, Abilities: Public Speaking, Working Independently, Strong Research Skills, Strong communication skillsDetail-oriented and organizedSelf-directedExperience leading teams and projectsAbility to act professionally and maintain appropriate boundaries with clients and staff.Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled.Ability to consistently demonstrate compassion and meet people with compassion; Excellence, every interaction deserves my best effort; and Ownership, which drives the company's success.Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth." There are some missing spaces/punctuation. We need to extract items sensibly. Let's split by commas and periods where appropriate. Better to treat each phrase separated by commas as items, but some items have no commas. Let's manually list: - Public Speaking - Working Independently - Strong Research Skills - Strong communication skills - Detail-oriented and organized - Self-directed - Experience leading teams and projects - Ability to act professionally and maintain appropriate boundaries with clients and staff - Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled - Ability to consistently demonstrate compassion and meet people with compassion; Excellence, every interaction deserves my best effort; and Ownership, which drives the company's success. - Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth. The last item is long; we keep as is. Education & Experience: "3-5 years of experience in Health, Human or Social Services, or related field, PreferredBachelor's Degree in business, social work, or related field, Preferred" We need to split: maybe two items: "3-5 years of experience in Health, Human or Social Services, or related field (Preferred)" and "Bachelor's Degree in business, social work, or related field (Preferred)". We'll keep as list. Schedule: "Standard Business Hours, Monday-Friday 8 a.m. to 5 p.m." Pay Range: "$46,000 USD - $53,600 USD" Working Conditions: long paragraph about physical requirements, vision, hearing, internet requirements. We'll keep as

    under maybe a section? The instruction says include section only when posting has real specific content. Working Conditions is specific; we could include under a heading like "Working Conditions". But the allowed headings list does not include Working Conditions explicitly, but we can still use

    for any section heading? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exhaustive; we can still use

    for Working Conditions. Probably okay. Benefits: from "Who We Are & What We Offer:" includes description and benefits list. We'll have a section Benefits with

    • items. Also we have "Who We Are & What We Offer:" includes description of Solari; we can include that as prose under Benefits or maybe a separate "About the company". But instruction only lists certain headings; we could put the description under Benefits as part of benefits? Better to have a section "About the company" but not in list. However we can treat it as part of Benefits? Might be okay to have a section "About the company" using

      About the company

      . The instruction didn't forbid other headings, just gave examples. It said "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use other headings as long as they are

      . We'll include a section "About Solari" maybe. But we must not repeat job title as heading. That's fine. We need to remove boilerplate: EEO statements, equal opportunity, etc. At end there is EEO paragraph; we must remove that. Also remove duplicated lines, application instructions (none). Also remove "Who We Are & What We Offer:" includes EEO? Actually after benefits there is EEO paragraph; we need to cut that out. Let's extract benefits list from that section: "Friendly work environment Generous paid time off (PTO) Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date Competitive compensation Convenient office locations and Hybrid Schedule On-site fitness room free to all employees (Tempe Office) Basic Life Insurance Voluntary Life, Spouse, Child Insurance Critical Illness w/free dependents Critical Illness Spouse Short Term & Long Term Disability- Starts first of the month after 90 days of employment 401K & 401K Roth - Starts first of the month after 90 days of employment United Pet Care LifeLock for identity theft LYRA EAP Program- 25 free sessions for mental health per family member" Also there is description: "Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff. Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community." We can put that as prose under a section "About Solari" or include in Benefits section as intro. Let's make a section "About Solari" with that paragraph. Now compile HTML. Structure:

      Work Location: Remote (Applicants must reside in Arizona)

      About the role

      The Provider Support Services develop relationships with external Housing and Health Opportunities (H2O) providers to build and support the H2O network.

      Responsibilities

      • Serve as the primary point of contact and subject matter expert on the H2O program for contracted providers
      • Manage a high volume of provider inquiries that require research, input, and follow-up to ensure accurate resolution and communication
      • Documents and maintains records relative to communications with assigned providers to ensure a mutual understanding of expectations, deliverables, and necessary follow-up
      • Plans and leads regular on-site and/or virtual meetings, educational seminars, etc. with contracted providers
      • Educates H2O providers regarding appropriate H2O program requirements, including best practices in homelessness services delivery
      • Collaborates with various departments or designees to develop training and education as required
      • Conducts ongoing review of provider performance and engages in program improvement conversations
      • Assists in care coordination for complex cases
      • Demonstrates ability to plan, organize, prioritize, and work independently and consistently with limited supervision
      • Must be comfortable working in the field with community partners while working independently and in an autonomous manner
      • Other duties as assigned

      Knowledge, Skills, Abilities

      • Public Speaking
      • Working Independently
      • Strong Research Skills
      • Strong communication skills
      • Detail-oriented and organized
      • Self-directed
      • Experience leading teams and projects
      • Ability to