Provider Relations Specialist
About the role
Our client is a growing anesthesia physician practice management company based in Addison, TX. The company is focused on building and maintaining strong relationships with its healthcare providers while supporting its expansion initiatives.
We are seeking a dynamic person to join our client’s growing team. This role is essential for building and maintaining strong relationships with the company’s healthcare providers while supporting its expansion initiatives. Day to day, this person will serve as the primary liaison between the company and its healthcare providers, making sure providers have the resources and support they need. The role also supports the recruiting team at events and other gatherings, assists new hire clinicians during onboarding, coordinates monthly Grand Rounds meetings, and supports provider engagement, recognition, and marketing efforts. This position collaborates with the recruiting team and other internal teams to promote network participation, strengthen provider engagement, and support provider satisfaction, retention, and network growth.
Responsibilities
- Provider Recruitment & Onboarding: Assist the recruiting team by providing support at events and other gatherings, and support new hire clinicians during the onboarding process.
- Relationship Management: Serve as the primary liaison between the company and healthcare providers, maintaining personal connections through thoughtful gestures such as birthday and anniversary gifts and ensuring providers have the resources and support they need.
- Grand Rounds Management: Coordinate monthly Grand Rounds meetings, including speaker engagement, deck creation, invite distribution, and post-event outreach.
- Issue Resolution: Address provider concerns, assist in resolving conflicts, and facilitate solutions to operational challenges.
- Provider Engagement & Recognition: Coordinate special occasion recognition, manage provider appreciation programs, and ensure clinicians receive timely allocation of resources and equipment.
- Marketing Support: Collaborate with internal teams to design and execute targeted outreach strategies that promote network participation, enhance provider engagement, and increase awareness of organizational services.
- Marketing Support: Analyze market trends and provider feedback to develop data-driven marketing campaigns, and track campaign performance metrics to recommend improvements.
- Marketing Support: Coordinate communication materials (e.g., newsletters, webinars, and digital content) and ensure consistent messaging across channels.
- Other duties as assigned.
Requirements
- 3+ years of experience in healthcare provider relations, practice management, or a similar role.
- Strong understanding of healthcare operations, billing, and regulatory requirements.
- Excellent communication and interpersonal skills.
- Bachelor’s degree in Healthcare Administration, Marketing, Business, or a related field.
Pay
up to $65k
Benefits
- Comprehensive Medical, Dental & Vision insurance packages available
- 401(k) with nondiscretionary company contributions
- Generous Paid Time Off policy
- Paid Holidays
- 2 Floating Holidays per year
- Engaging company events
- Bonus potential and more