Provider Relations Representative
Job Summary
The Provider Relations Representative serves as a strategic relationship leader responsible for strengthening physician engagement, improving referral connectivity, and supporting network integrity across Medical Partners. This highly visible role functions as a primary ambassador between Medical Partners physicians, specialists, and health system leadership. Through proactive outreach, provider visits, and communication initiatives, this position ensures physicians remain informed, connected, and aligned with the organization's clinical services, growth initiatives, and operational priorities. Approximately 70% of this role will be dedicated to field engagement, including in-person visits with physicians and clinics. The remaining 30% will focus on planning, communication initiatives, provider onboarding coordination, event coordination, and reporting activities. This role plays a critical part in strengthening referral relationships, identifying opportunities to improve internal referral pathways, and ensuring physicians have the resources and support necessary to provide seamless patient care within the Medical Partners network.
Requirements
- Bachelor's degree in Healthcare Administration, Business Administration, Communications, Marketing, Public Health, Healthcare Management, or related field - required
- Three (3) years of experience in physician relations, marketing, sales, provider outreach, referral services, or healthcare operations - required
- Experience working directly with physicians, advanced practice providers, or healthcare leadership - preferred
- Experience supporting physician engagement, provider communication, or referral development initiatives - preferred
About Saint Francis
Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12-bed hospital has grown into the region's leading healthcare system—recognized nationally for exceptional quality, safety, and patient experience. Today, Saint Francis serves more than 715,000 people across five states. With a 306-bed Medical Center, nearly 3,000 team members, and over 300 providers, Saint Francis is not only the largest healthcare system between St. Louis and Memphis—it's a powerful economic anchor for the communities it serves. You'll find more than 50 specialties, the region's only Level III Emergency and Trauma Center, and southeast Missouri's first Level III NICU. The system's employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area's primary care providers.
Mission & Values
At Saint Francis, you're not just doing a job - you're part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.
Mission: To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.
Vision: To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.
Values: Integrity, Stewardship, Faith, Hope, Joy, Compassion, Excellence, Dignity
Benefits
Colleagues working at least 24 hours per week have access to the Total Rewards package including:
- Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
- Saint Francis Medical Services Discount
- Earned Time Off (ETO) based on relevant years of work history, combining vacation, sick, holidays, and personal days
- Retirement benefits including SFHS immediate matching
- Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
- Additional benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, and Earned Wage Access