Provider Relations Optometrist

Primary Responsibilities

• Serve as the primary clinical resource for referring optometrists and ophthalmologists.
• Build trusted relationships with community eye care providers through regular in-person practice visits.
• Provide education on retinal disease diagnosis, referral guidelines, imaging interpretation, new therapies, and clinical research.
• Aid in answering provider questions regarding retinal diagnoses, treatment recommendations, and referral urgency.
• Assist in managing the Curbside Consult text line and provider communications.
• Collaborate with physicians and clinical staff to ensure seamless communication and continuity of care for shared patients.

Referral Network Development

• Develop and maintain relationships with a large network of referring eye care and primary care providers throughout the Denver Metro area.
• Identify opportunities to expand referral relationships and introduce CRA physicians and services to new practices.
• Re-engage inactive referral sources and strengthen existing partnerships through consistent communication and exceptional service.
• Represent Colorado Retina Associates as a trusted clinical partner within the eye care community.

Education & Professional Outreach

• Coordinate and host continuing education (COPE/CME) events, educational dinners, physician meetings, and practice-sponsored programs.
• Collaborate with pharmaceutical and industry partners on educational initiatives.
• Aid in developing educational materials and clinical resources for referring providers.
• Represent CRA at local optometric conferences.

Strategy & Practice Development

• Track provider interactions and referral trends.
• Work with our Data Analyst to identify referral opportunities.
• Work with our Director of Business Operations to identify CRA physicians and gaps in clinic templates that need a boost in patient volume.
• Collaborate with our Director of Marketing and Marketing Committee to grow CRA’s referral network and strategize outreach methods.
• Partner with our physician leadership and administrative and clinical operations teams to support strategic growth initiatives.
• Provide ongoing feedback regarding referring provider and patient experience and opportunities to improve clinical workflows, communication, and service.