Provider Liaison Coordinator

Credentialing

• Aid potential providers with the application process.
• Provide guidance and support during the credentialing verification process.
• Collaborate with the Provider Liaison Specialist and Recruiting Team to compile a shortlist of potential candidates based on specified criteria.
• Prepare and send contractual agreements to selected candidates.

Scheduling and Resource Management

• Manage provider schedules to ensure efficient scheduling processes and optimal utilization of provider resources.

Communication and Inbox Management

• Maintain the team mailbox, promptly responding to inquiries and forwarding messages to the appropriate team members.

Data Entry and Billing

• Perform data entry tasks related to physician billing and invoicing, ensuring accuracy and timeliness.
• Collaborate with the finance team to ensure timely processing of invoices and resolve any billing discrepancies.

Reporting and Database Maintenance

• Generate reports and maintain departmental databases for tracking provider schedules, activities, and other relevant data.

Administrative Support

• Support the Clinical Liaison Department with various administrative tasks as needed.

Qualifications

• High school diploma or equivalent.
• Additional certifications in healthcare administration or related fields are a plus.
• + 1-3 years of experience in an administrative or coordinator role, preferably in a healthcare or medical setting.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Proficiency in using office software and applications, including Microsoft Office Suite.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Experience with physician billing and invoicing processes is preferred.
• Familiarity with healthcare provider credentialing and scheduling is an advantage.
• Ability to work collaboratively in a team environment and interact professionally with healthcare providers and colleagues.

Paid Benefits

$50,000 to $65,000/year

Work Environment

Hybrid (Office & Remote)

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Why Join Teladoc Health?

• Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients.
• Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health.
• Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada.
• Be a part of a growing team across Canada, that thrives on engagement, learning and growth.
• Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible.
• Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.