Provider Enrollment Clerk - Kansas /Remote

Summary

Provider Enrollment Specialists work as the enrollment liaison between Gainwell Technologies, Kansas Medical Assistance Program (KMAP) and the Kansas Medicaid provider community (direct physicians, groups, organization administrators, compliance officers, billers, and credentialing staff).

Responsibilities

• Handle phone calls and emails from KMAP providers related to provider enrollment topics.
• Manage multiple tasks and function with strict timelines with minimal supervision.
• Adhere to strict time frames for processing applications and monitoring outstanding tasks.
• Recognize issues reported by callers that need to be escalated and complete the escalation process.
• Follow up with providers on outstanding issues within contractual guidelines.
• Provide excellent customer service with professional verbal and written abilities while meeting documented quality standards.

Requirements

• Reliable and a high level of attention to detail.
• Superior communication skills, both written and verbal.
• Understand internal processes and tools.
• Problem-solving skills.
• Will work independently and with a team.

Qualifications

• Knowledgeable support.
• Ongoing Training.
• Career development.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Variety of leadership and technical development academies.

Pay

The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.